Migrating Billions of Documents from FileNet & Best Practices Case Study

Technology Services Group (TSG) began working with one legacy FileNet customer in the summer of 2019 successfully migrating billions of documents for a large health care client from a legacy FileNet Image Services and P8 system. Bringing both products and consultative experience to the project, TSG was able to migrate the client’s FileNet implementation to a modern ECM system in 6 months.  This case study presents practical approaches and observations in regards to how the client was able to move so quickly.

Best practices shared include:

  • Plan for a simple “out of the box” initial implementation
  • Consider a rolling migration over a big bang
  • Determine User Interface, Content and Security Models
  • Begin FileNet Extraction Early
  • Remove, Stash or Archive Stale Documents
  • Update Multi-Page TIFF and COLD to Single Document PDF